FAQ
Frequently asked questions
What PromptEden does, how AI visibility and answer engine optimization work, and how the platform monitors, publishes, and measures across ChatGPT, Claude, Gemini, and Google AI.
About PromptEden
What service does PromptEden offer?
PromptEden is an AI visibility platform that monitors how AI answers about your brand, publishes content to close gaps, and measures the citations you earn.
Read answerIs PromptEden credible?
PromptEden monitors major AI assistants on a fixed cadence, stores every response with provider, model, and timestamp, and grounds its metrics in first-party data.
Read answerWhich teams use PromptEden?
Founders, growth and SEO/AEO teams, product marketers, and agencies use PromptEden to track and improve how AI assistants represent their brand.
Read answerWhat types of businesses use PromptEden?
Dev-tool and SaaS startups, ecommerce brands, agencies, and regulated-industry teams use PromptEden to monitor and improve AI visibility in their category.
Read answerAI visibility & AEO
Why do AI citations matter for my business?
When ChatGPT, Claude, or Gemini answer a buyer's question, the brands they name and cite become the shortlist — often before anyone visits your site.
Read answerWhat is answer engine optimization (AEO)?
AEO is the practice of getting your brand accurately mentioned and cited in the answers AI assistants generate, not only ranking in classic search results.
Read answerHow do AI models find information about brands?
AI assistants draw on training data plus live retrieval from the web, then synthesize an answer and cite the sources they trust most.
Read answerHow can a business measure its AI visibility?
Track how often AI assistants mention and cite you for the prompts that matter, your share of voice versus competitors, and which pages earn citations.
Read answerCan new brands compete in AI answers?
Yes — AI answers reward clear, well-structured, authoritative content, so newer brands can often earn citations faster than they rank in classic search.
Read answerHow does AI-optimized content influence ChatGPT and other assistants?
Clear, well-structured, well-sourced content is easier for AI assistants to retrieve, trust, and cite — raising the odds your brand appears in their answers.
Read answerHow PromptEden works
How does PromptEden work?
PromptEden runs a closed loop: monitor how AI answers about you, publish brand-grounded content for the gaps you find, then measure the citations each page earns.
Read answerWhat is the PromptEden visibility score?
It's a 0–100 score summarizing how often and how prominently AI assistants mention your brand for the prompts you track, so you can benchmark and trend it.
Read answerHow does PromptEden find brand mentions?
PromptEden runs the prompts your buyers ask across major AI assistants on a schedule, captures each full response, and extracts every brand and competitor mentioned.
Read answerHow does PromptEden track citations?
PromptEden records which sources AI assistants cite about your brand and attributes each citation to the specific page that earned it, next to your Search Console data.
Read answerHow does PromptEden's competitive intelligence work?
PromptEden measures your share of voice against competitors in AI answers, surfaces rivals you aren't tracking, and shows the prompts where AI picks them over you.
Read answerHow does PromptEden's content engine work?
It turns the prompts you lose into brand-grounded article drafts you approve, then publishes to your site, WordPress, a GitHub PR, or a webhook.
Read answerDoes PromptEden work for ChatGPT, Claude, Gemini, and Google AI?
Yes. PromptEden monitors major AI assistants — including ChatGPT, Claude, Gemini, and Google AI Overviews — from one dashboard.
Read answerPlans & pricing
What are PromptEden's pricing plans?
PromptEden has a free plan plus Starter ($49/mo), Pro ($129/mo, API included), and Business ($349/mo, 3-hourly refresh), billed with simple AI credits.
Read answerWhat's included in the free and Starter plans?
Free covers one project, one monitor, and weekly checks at no cost. Starter ($49/mo) adds 3 projects, 5 monitors, and daily refresh.
Read answerWhat does PromptEden offer for enterprise teams?
Beyond the Business plan, PromptEden sets up custom limits — more projects and seats, higher volume, agency white-labeling, and security review — on request.
Read answerGetting started
How do I get a free AI visibility audit?
Sign up free with no credit card, add your brand, and PromptEden returns your first AI answer-share report in minutes with your visibility score.
Read answerHow do I book a PromptEden demo?
Reach out through the PromptEden contact page to book a walkthrough, or start free instantly and explore your own AI visibility data first.
Read answerStill have a question?
See your own AI visibility data free, or reach out and we'll help you scope it.